privacy policy

  1. We respect your privacy
    My Muscle Chef Pty Ltd (MMC) ABN: 92 162 190 070 respects your right to privacy and this policy sets out how we collect and treat your personal information.
    “Personal information” is information we hold which is identifiable as being about you.
  2. What personal information we collect
    We may collect the following types of personal information from you:
    • name
    • address
    • phone number
    • email address
    • ip address of the computer you are using
    • information about the goods or services you have ordered
    • information from enquiries you have made
    • communications between us
    • credit card information
    • age
    • medical information
  3. How we collect your personal information
    We collect personal information from you in a variety of ways, including: when you interact with us electronically or in person; when you access our website; and when we provide our services to you.
  4. Use of your personal informationWe use your information to provide our service to you. We also use it to improve our service and to notify you of opportunities that we think you might be interested in.
    We do not provide your information to third parties, except that we may provide your information to our business partners who assist us in the provision of our services to you.
    We may store your Personal Information in locations outside the direct control of MMC, for instance, on servers or databases co-located with hosting providers.
  5. Disclosure of your personal information overseas
    We do not directly disclose your personal information to any overseas recipients. We use Braintree Payments(a Paypal company) to process your credit card information. You can view their privacy policy here.
  6. Security of your personal information
    We take reasonable steps to protect your personal information. However we are not liable for any unauthorised access to this information.
  7. Access to your personal information
    You can access and update your personal information by contacting us on team@mymusclechef.com.au. We may charge a reasonable administration fee for this access.
  8. Complaints about privacy
    If you have any complaints about our privacy practices, please feel free to send in details of your complaints to:
    • Mail: c/o Privacy Officer, My Muscle Chef Pty Ltd PO Box 197, Casula Mall, Casula NSW 2170.
    • Email: team@mymusclechef.com.au.
    We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
  9. Changes
    Please be aware that we may change this Privacy Policy in the future. The revised versions will be uploaded onto our website, so please check back from time to time.
  10. Website
    When you visit our website
    When you come on to our website we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

    Cookies
    As is very common for companies, we use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. We use cookies to improve the experience of people using our website.
    If you wish to opt out of having cookies set on your browser, the only way to ensure that this happens is to manage the settings on your web browser to delete all cookies and disallow further acceptance of cookies. For more information, refer to your browser’s technical information. Note that disabling cookies on your browser prevents MMC from tracking your activities in relation to our Website and Services. However, it may also disable many of the features available through our Websites and Services. We therefore recommend that you leave cookies enabled.

    Third party sites
    Our site has links to other websites not owned or controlled by us. We are not responsible for these sites or the consequences of you going on to those sites.